Shipping policy

Order Processing

Orders are typically processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Destinations

We ship to Australia, United States, United Kingdom, and New Zealand.

Estimated Delivery Times

• Australia: 5–10 business days
• United States: 7–14 business days
• United Kingdom: 7–14 business days
• New Zealand: 7–14 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or peak periods.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight.

Tracking

Once your order has shipped, you'll receive a confirmation email with tracking details so you can follow your order's journey.

Customs & Duties

International orders may be subject to customs fees or import duties charged by your country. These charges are the responsibility of the customer and are not included in our pricing.

Lost or Delayed Orders

If your order hasn't arrived within the estimated timeframe, please contact us at [your email] and we'll investigate with the carrier on your behalf.